Alpen Digital Solutions AG operates this service and is committed to protecting the privacy of individuals who use our online platform and services. This policy describes how we collect, use, and share personal information.
We collect information necessary to provide and improve our services, which include online investment platforms, digital asset management, passive income strategy consulting, online financial education, affiliate marketing guidance, and e-commerce automation solutions. The types of information we collect may include:
Information you provide directly: This includes information you provide when you register for an account, use our services, fill out forms, participate in surveys, or communicate with us. This might include identification details, financial information, and contact information.
Information collected automatically: When you access or use our site or service, we may automatically collect information about your device and your usage, such as your IP address, browser type, operating system, pages visited, and access times. We may use cookies and similar technologies to collect this information.
Information from third parties: We may receive information about you from third parties, such as financial institutions, identity verification services, or partners with whom we collaborate to provide our services.
We use your information for various purposes related to providing our services, including:
To provide and maintain our services, including managing your accounts and processing transactions.
To improve, personalize, and develop our services and online platform.
To communicate with you about your account, updates, security alerts, and support messages.
To understand how you use our services and conduct research and analysis.
To send you marketing and promotional communications that may be of interest to you, where permitted by law.
To ensure the security and integrity of our services and to prevent fraud and other illegal activities.
To comply with legal and regulatory obligations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
To enforce our terms and conditions and protect our rights and the rights of others.
We process your personal information based on several legal grounds, including:
Necessity for performing a contract with you: Processing is necessary to provide the services you have requested or to fulfill obligations under our terms.
Compliance with legal obligations: Processing is necessary to meet legal and regulatory requirements applicable to us.
Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. This may include improving services, marketing, fraud prevention, and network security.
Consent: In certain cases, we may ask for your consent to process your information for specific purposes. You have the right to withdraw your consent at any time.
We may share your information with third parties in the following circumstances:
With service providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These parties are typically bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
With affiliates: We may share your information with companies within the Alpen Digital Solutions AG group for the purposes described in this policy.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a business transfer: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your consent: We may share your information with other parties when we have your consent to do so.
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our site. Any transmission is at your own risk.
Depending on your location and applicable law, you may have certain rights regarding your personal information. Under the General Data Protection Regulation (GDPR), for example, you have the right to:
Request access to your personal information.
Request rectification of your personal information if it is inaccurate or incomplete.
Request erasure of your personal information in certain circumstances.
Request restriction of processing of your personal information in certain circumstances.
Object to the processing of your personal information in certain circumstances.
Request data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).
Your information may be transferred to, stored in, and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. When we transfer your information to other countries, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with this policy and applicable law, such as using standard contractual clauses approved by the European Commission.
Our service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and, where appropriate, notifying you through other means. You are advised to review this privacy policy periodically for any changes.
If you have any questions about this privacy policy, please contact us by mail at:
Alpen Digital Solutions AG
9 Uraniastrasse, Zurich, Zurich, 8001, Switzerland